| What is Green Money Transfer?
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Green Money Transfer is a person to person mobile money transfer
facility. This initiative has been taken looking at
the non-banking sector of the population and offer the easiest
way of money transfer through Corporation Bank
Tata PCO.
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| What are benefits of Green Money Transfer?
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Safe: Green is protected with banking grade security and is
a safe way to send money across the country. |
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Easy: Customers can send and receive money instantly and only
the sender needs to have a bank account. |
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Convenient: Customers can transfer money from their local Tata
PCO without lining up at a distant bank branch. |
| Fast: Money transfer can be done between two cities/States in
a matter of minutes. |
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| Do I need a bank account to register?
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| If you wish to send money, you will need to open a ‘no frills’
(Zero balance) Corporation Bank account. You can do so by visiting your nearest Green registered Tata PCO outlet to
fill the form or approach the nearest branch of Corporation Bank. |
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Does the recipient need to have an account with Corporation Bank? |
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| No. Recipients do not need a bank account with any bank. |
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| Are there any charges for Green? If yes, who will pay them? |
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Yes. There is a 5%commission +10.30% service tax on each transaction of Green Money
Transfer which will need to be borne by the sender. |
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| How secure are my registration details? |
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The registration process is protected by banking-grade security and your registration
information stays only with the bank. Your registered mobile number is the only information you need to share with
the Green registered Tata PCO during the transaction process. |
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| Where are Green services offered? |
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Green services are offered to all Corporation Bank account holders with Mobile banking
activated. Kindly approach your nearest Corporation Bank branch or a listed Tata PCO/or visit www.paymate.co.in
for more details. |
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| How can you ensure the safety of my money for this transfer? |
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Before handing over the money, the sender has to submit a sender form to the Tata
PCO agent. The same is also applicable to the recipient who collects money from the Tata PCO. This is safe as
both the PCO owners have proof of money transfer with them. The PCO acknowledges the receipt/delivery of the money
by a receipt. |
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| Process of Green Money Transfer: |
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| How does Green work? |
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| Green can be best explained on the link: http://www.paymate.co.in/green/Demo.aspx
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| How do I know if my transaction was successful or declined? |
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| On a successful transaction, sender will receive a unique transaction
ID and a 6-digit Transfer Code as a confirmation. |
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| How long does it take to complete a transaction? |
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| For an end-to-end transaction to complete, it may take as little as 5 minutes or as long as 7 days. The recipient should collect the amount within 7 days of the transaction initiated by the sender.
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| Can I have the list of PCO owners in my area? |
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| Yes. Please call customer care on 022 – 67242626 for more information.
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| Does the recipient need any proof while collecting the payment? |
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| Yes. The recipient must have the transfer code and will need to fill
up the Receipt Form at the Tata PCO. The recipient will also need
to show any one of the below mentioned government recognized documents.
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| − Driving License |
| − PAN card |
| − Passport |
| − Panchayat card/Village card/Ration card |
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| My Account: |
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| What if I forget my Corporation Bank M-PIN? |
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| Please contact Corporation Bank directly to retrieve your M-PIN.
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| Can I change my M-PIN? |
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| Yes. You can change your M-PIN by requesting your bank.
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| Transaction Related: |
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| I have deleted the transfer code, how can I get a new code? |
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| Please contact customer care on 022-67242626 for assistance.
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| Does the merchant where I am transacting, have an access
to my bank account? |
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| No. The PCO owner does not have any access to your bank account.
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| Can I change my mobile number? |
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| Yes. Please contact your nearest Corporation Bank branch to change
your mobile number. |
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| What if the recipient does not receive the money in spite
of sharing the code? |
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A PCO agent cannot deny money to the recipient. However, in
case recipient is refused cash amount, then please contact your sender,
customer support on 022-67242626 or visit your nearest Corporation Bank branch with
the details of the PCO owner.
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| Can I link my existing Corporation Bank account for Green
services? |
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| Yes. We request you to contact your bank to know the process
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| What is the transaction limit for Green? |
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| Your maximum transaction limit per day is Rs.5000 and per month
is Rs.50,000. |
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For more details please email us at contact@paymate.co.in
or call us on 022 67242626 |
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