| What is Green Money Transfer?
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| Green Money Transfer is a person to person mobile
money transfer facility. This initiative has been taken looking at the non-banking sector of the population and offer
the easiest way of money transfer through Corporation Bank Tata PCO.
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| How do I register for Green?
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| Kindly send an email to contact@paymate.co.in
with your name, contact number and area of business. We will get back to you shortly. Tata PCO can also contact their distributor directly for assistance.
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| What are the charges for becoming an agent?
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| To become an agent, you need to open a Savings
account with Corporation Bank with a minimum balance of Rs. 500.
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| Where are Green services offered? |
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| Green services are offered to all Corporation Bank account
holders. Kindly approach your nearest Corporation Bank branch.
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| Do I need to have an account with Corporation Bank? |
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| Yes you need to open a Savings account with Corporation
Bank with a minimum balance of Rs. 500.
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| Will I get a confirmation once my bank account is
opened? |
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| Yes. Corporation Bank will send you an SMS with a 4-digit
Mobile Banking PIN number (M-PIN) once your bank account is opened. You will also receive other
account opening documents from the bank.
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| What is the process of activating my M-PIN? |
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| In order to activate your M-PIN; please send an SMS: Activate and send it to 56767 or 09986667045.
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Process
of Green: |
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| How does Green work? |
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| Green can be best explained on the link: http://www.paymate.co.in/green/Demo.aspx
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| How do I initiate a transaction as a sending
PCO? |
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| In order to initiate the transaction; please
send SMS: SEND to 5667711. E.G. SEND 9820098200 1000. Then, you will receive an automatic IVR call on your
mobile. Kindly enter your M-PIN to authenticate the transaction.
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| How do I initiate a transaction as a recipient
PCO? |
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| In order to initiate the transaction; please
send SMS: AUTH to 5667711. E.G. AUTH 123ABC on 5667711
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| How long does it take to complete a transaction? |
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| For an end-to-end transaction to complete, it
may take as little as 5 minutes or as long as 7 days. This is so, as the recipient can collect the amount within 7 days of the transaction initiated by the sender.
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| How do I know if my bank account is credited
with the sender’s money? |
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| On completion of your transaction, you will receive
a transaction ID. This ID confirms that your account is credited with the sender’s
money.
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| What if I do not receive the commission amount
from the sender? |
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| Before initiating the transaction, you are requested
to collect commission amount from the sender. (Commission amount – 5% excluding 10.30% service tax)
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| Do I have to collect any documents from the sender? |
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| Before initiating the transaction, please collect the Sender Form duly filled up by the sender and give the receipt. No other documents are required from the sender.
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| Do I have to collect any documents from the recipient
before handing over cash? |
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| Yes. Before handing over cash, please collect the Receipt
Form duly filled up from the recipient along with any of the below mentioned government approved photo-identification
documents.
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| − Voter’s ID |
| − Driving License |
| − PAN card |
| − Passport |
| − Ration Card/ Panchayat Card/ Village Card |
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| My Account |
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What if I do not get the commission? |
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| Sending PCO is collecting the same from the customer,
receiving PCO gets the confirmation to give cash only after his bank account is credited with the base amount and commission.
For any disputes arising on these, we request you to contact the bank directly. |
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| What if I forget my Corporation Bank M-PIN?
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| Please contact Corporation Bank directly to retrieve
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| Can I change my M-PIN? |
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| Yes. You can change your M-PIN by requesting your
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| Can I change my mobile number? |
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| Yes. Please contact your Corporation Bank branch to change your mobile number.
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| Can I link my existing Corporation Bank account
for Green services? |
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| Yes. However, we request you to contact your nearest
bank branch to know the process. |
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What if I forget my Corporation Bank M-PIN? |
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| Please contact Corporation Bank directly to retrieve
your M-PIN.
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| Can I change my M-PIN? |
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| Yes. You can change your M-PIN by requesting
your bank. |
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| Can I change my mobile number? |
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| Yes. Please contact your Corporation Bank branch
to change your mobile number. |
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| Can I link my existing Corporation Bank account
for Green services? |
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| Yes. However, we request you to contact your
nearest bank branch to know the process. |
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For more details
please email us at contact@paymate.co.in
or call us on 022 67242626 |
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