Bank or Financial Institutions
Service.Streamline.Secure
As a bank or any other financial institution, you may be looking for tools to enable your customers and partners to do more, interact better with you and to streamline transactions and processes. Paymate offers a range of services to server your needs
Mobile Network Operator
Communicate.Optimize.Range
As a mobile network operator, you appreciate that the mobile is becoming a central tool in the lives of your customers. People have begun to rely on the mobile phone to act as a communication device, an information tool, a personal assistant and so much more. To maximize what you can bring to your customers, PayMate brings you a range of services to enable you to optimize your business
Merchants
Easy.Secure.Convenient
As a merchant, you need to ensure you receive your payments in a timely and secure manner. You also need to keep your customers satisfied by not only providing them with varied payment options to suit their various needs but also by providing any value added services wherever possible. You may be looking for tools to enable your customers and partners to do more, interact better with you and to streamline transactions and processes. PayMate offers a range of services to serve your needs.
Technology Service Provider
Solutions.Optimize.Customize
As a Technology Service Provider, you are accustomed to customizing solutions for your clients. We in turn customize our solutions so that you are better able to serve your customers. To maximize what you can bring to your clients, PayMate brings you a range of services to enable you to optimize your business
| PayMate IVR |
PayMate’s inbound interactive voice response (IVR) technology is a secure, reliable and convenient payment solution that makes it possible for customers to transact with the greatest ease. PayMate
IVR enables transactions over the phone for any kind of transactions whether it is booking a leisure
travel holiday, car servicing, renewing a magazine subscription or much more.
Payments are made over the phone while still keeping sensitive credit card data secure as there is no human intervention in the actual transaction process. The credit card details are entered over the IVR system using DTMF i.e. the signals generated by the number keys on the phone/mobile.
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| Value Proposition: |
User:
- Convenience of making payments from anywhere, at anytime
- Pay over a phone call without revealing any credit card data to any person.
- Interact directly with the system and get a verification/confirmation of the transaction details instantly.
Provider:
- Inbound IVR payments can be processed 24/7
- Payment flexibility creates a stickier customer relationship
- Existing call center staff can focus on other servicing issues and greater scalability eliminates on-hold times
- Rapid deployment without mobilizing IT resources or capital investments
- PayMate IVR makes real-time payments a reality and merchants no longer have to worry about ot receiving their payments on time.
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